Installing Client Certificates to access the secure client portal (KBOX)

 

The Client Digital certificate will be provided to you (usually) via email as an attachment (usually with a .p12 extension).

Please save the attachment to your local hard drive (at a known location) before proceeding further.

Client certificates can be installed on your Windows PC in the following two ways:

1. By importing digital certificates into Microsoft Internet Explorer (IE)

2. By executing the certificate file

Installing Certificates by Importing Digital Certificates in Internet Explorer

Step 1:    Open Internet Explorer (IE).

NOTE: Use IE 6.0 or higher.

Step 2:    From the Tools menu, click Internet Options.

Step 3:    Click the Content tab and click the Certificates button.

Step 4:    Click the Import button.

Step 5:    Click Next.

Step 6:    Click the Browse button, locate the certificate that you had saved earlier and click Next.

Installing Certificates by Executing the Certificate File

Step 1:    Locate the Client Cert File, either as the email attachment or as a saved file on your hard disk [The file has a .P12 extension].

Step 2:    Using Windows Explorer, navigate to the .P12 file. Step 3:    Double click the .p12 file.

Step 3:    Click Next.

Step 4:    Click the Browse button, locate the certificate and click Next.

Step 5:    In the Password box, enter the password provided to you by ControlCase managed services team and click Next.

Step 6:    Select the ‘Automatically select the certificate store based on the type of certificate’ option and click Next.

Step 7:    Click Finish to complete the installation of Client Certificate.