Index

Machine Prerequisites

Please find the CDD installation machine requirements below.

  1. The CDD Installation machine (scanner machine) needs to be a “brand new install” of 64 Bit machine
    1. Windows 2019 Server
    2. Windows 2016 Server
    3. Windows Server 2012 R2 Service Pack 1 or later
    4. Windows 8.1 or
    5. Windows 10 Enterprise.
  2. We do not support other operating systems, even if CDD may install on them.
  3. CDD installs on both physical and virtual machines.
  4. The machine should be a 1 or 2 core 2.4GHz CPU or better with at least 50GB disk space free and 8 GB RAM. If Windows can run well on the hardware, so can CDD.
  5. Windows Operating system should be in the English language (other languages are not supported at this time).
  6. The user must have administrative rights on this machine to install the software. The user must have ALL access rights to the machine including but not limited to “Run as Service”, “Install scheduled tasks”, “Access the network”, “RDP inbound”.

Firewall Rule

Please open the firewall rule to access the below ControlCase API URL on port 443.

For more information on how to whitelist the API gateway URL check https://help.controlcase.com/kb/how-to-whitelist-the-controlcase-api-gateway-url/

Use the tools like PowerShell, Telnet or Curl for testing.

Software Download

Download these packages onto the same scanner machine

  1. 32-bit Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019 from Microsoft (even if the OS is 64 bit)
    1. Direct URL: https://aka.ms/vs/16/release/vc_redist.x86.exe
    2. Alternate URL : https://support.microsoft.com/en-in/help/2977003/the-latest-supportedvisual-c-downloads

You will need the Activation key to install the CDD Endpoint. Please see the steps below on how to generate the activation key from SkyCAM portal.

  • Log into the ControlCase SkyCAM portal.
  • Select the Compliance Scanner from the drop-down menu.
  • Select the Generate Activation Key tab.
  • Select the CDD option from drop-down.
  • Click on Generate key to generate the activation key.
  • Copy the Activation and keep it handy. You will be asked to provide the Activation key at the time of CDD Endpoint installation.

CDD has additional requirements for scanning Microsoft Exchange or Database servers. If you are planning to scan these systems, please download and install the appropriate software/Client.

Download Installer Using PowerShell

You can also use the PowerShell to download the files from the server. Please see below the sample PowerShell commands to download the file.

Please make sure that TLS1.2 support is enabled before downloading. To check the enabled protocols. Run the command “[Net.ServicePointManager]::SecurityProtocol” at PowerShell prompt.

To enable the TLS1.2, run the command.

[Net.ServicePointManager]::SecurityProtocol = “tls11, tls12,tls13”

OR

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls11,[Net.SecurityProtocolType]::Tls12,[Net.SecurityProtocolType]::Tls13;

  • Invoke-WebRequest -Uri “https://home.controlcase.com/downloads/CDD_Endpoint_V1.exe” -OutFile “CDD_Endpoint_V1.exe”
  • wget “https://home.controlcase.com/downloads/CDD_Endpoint_V1.exe” -outfile “CDD_Endpoint_V1.exe”

Installation

The activation key is required to install the CDD Endpoint software. The activation key can be obtained from the Skycam portal.

Please follow the below steps to install the CDD software. If the software asks to install the Visual C++ Redistributables, please install them and restart the installation process.

  1. Right click on the CDD executable and select the option “Run as administrator”.
  2. Software will unpack the installation files.
  1. Select “Next”
  • Accept the license agreement and select “Next”.
  • Insert the activation key and click “Next”.
  • Software will unpack the files and installs the software.
  • Select the checkbox to add the shortcut to the Desktop.
  • Congratulations!! The CDD Endpoint software installed successfully.

Post Installation

  1. Access the CDD Endpoint software (http://localhost:745/cdd/).
  2. If you get a prompt with a message “Successfully connected to the ControlCase API server, waiting for activation”, everything is good.
  3. It usually takes 2-3 minutes to activate the endpoints. If it doesn’t activated in 5 minutes, please check if the “cdd_task” and “cdd_update” scheduled task are working properly or not.
    1. Open the “Task Scheduler”.
    2. Select the “Task Scheduler Library” from the left hand panel.
    3. Locate the “cdd_task” and “cdd_update” scheduled task.
    4. Right click and select “run”.
    5. Check the last run time and status.
  • Once the endpoint is activated, you can change the credentials for the default user by logging into the CDD Endpoint. The default credentials to login as below.

                                Default Username: cdduser

                                Default Password: cddpassword

You will need the login credentials to enter the credentials in the password vault for scanning if you do not wish to enter the credentials in Skycam portal.